Workforce Transition Icon

Smooth Workforce Transition

Your team is our team.

Join the Team

We hire your trained housekeepers onto our team. Their valuable knowledge and relationships help us design the best cleaning experience for your property.

Housekeeper Cleaning a Mirror

Transition Timeline

We work with you to develop a specific transition timeline, similar to the example you see pictured. This provides realistic expectations, and details the various training needed to ensure quality including:

  • Pre-Planning
  • Employee Recruitment and Staffing
  • Site-Specific Training
  • Transition Support
  • Operations Setup
  • Office Setup
  • Supplies and Equipment
  • Quality Assurance
Sample Transition Timeline
Housekeeper Cleaning Restaurant

Recruiting

SMS Hospitality utilizes a thorough recruiting process before hiring. When new employees are pursued, SMS Hospitality uses a wide variety of recruiting resources to distill the best candidates from the available labor pool.

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Training

All SMS Hospitality employees, both old and new, receive ongoing training to ensure we provide a consistent level of quality in cleaning your property. We train all new employees on our processes and philosophies.

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Housekeeper Making the Bed

Retention

We value every member of our SMS Hospitality family. Our retention strategies aim to integrate your housekeepers quickly and keep morale high with incentives and programs.

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Happy Hotel Housekeeper
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