Retention

We hire the best in the business and work hard to keep them, by making sure each employee sees the relationship with us as a career and not just a job.

Ongoing Education Programs

We invest in our housekeepers and management throughout their tenure with SMS Hospitality. Our ongoing education programs encourage our staff to continue to grow and ensure we stay ahead with new technology advancements and evolving cleaning developments.

Housekeeping Employee with High Morale

Clear Career Paths

It's not uncommon for someone in our management to have begun their career as a housekeeper. We look for individuals whose experience and knowledge on the frontline could translate to a management role. We are proud of our hires and work to help them succeed and grow.

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Whatever It Takes Award Pin

Whatever It Takes Award

Our site management nominate housekeepers who have gone above and beyond the call of duty. Winners receive a lapel pin and an appreciation certificate signed by the President.

SMS Horizons Award Logo

Horizons Award

The Horizons Award is our most prestigious award, given to leads and directors for achieving quality, safety and productivity goals. Winners are honored at our annual leadership meeting and receive an etched crystal trophy and a $500 prize.

Safety Matters Logo

Safety Incentive Program

If a site achieves zero property damage claims, zero workers’ comp claims, and all Safety Talk sign-off sheets are turned in on time, employees are eligible to receive incentives and participate in drawings for prizes, such as cars, cash and more.

SMS Milestones Award

Milestones Award

The Milestone Award recognizes employees who have dedicated five or more years of service.